SysCloud - Hyderabad, India
Senior Software Engineer
Building and maintaining backend systems for SaaS product workloads, with focus on reliability, databases, observability, and AI-assisted debugging.
May 2023 - Present
Backend systems
Implemented backend changes for large-scale SaaS data workflows while keeping read/write behavior safe.
Rollout safety
Used phased rollout logic, fallback paths, and tenant-level controls to reduce migration risk.
Reliability
Classified temporary, permanent, and customer-action-needed failures so issues were easier to retry, inspect, and resolve.
Debugging
Preserved retry history, error codes, and workflow status details to make production issues easier to investigate.
AI engineering
Built an AI-assisted debugging workflow that uses issue context, logs, database checks, and RCA prompts to suggest fix plans.
Team enablement
Created setup guides and knowledge-transfer sessions so engineers could use AI-assisted debugging workflows independently.
Operations
Built monitoring for production health signals and supported reliability work across cloud workloads.