SysCloud - Hyderabad, India
Senior Software Engineer
Leading backend reliability, data movement, observability, and AI-assisted engineering work for cloud-native SaaS product systems.
May 2023 - Present
Architecture
Implemented backend changes for large-scale SaaS data movement while preserving safe read/write behavior.
Migration safety
Designed phased state-machine flows with fallback paths and tenant-level rollout control.
Reliability
Delivered failure classification across production workflows, improving visibility into retryable and permanently failed items.
Observability
Expanded structured error-code coverage and standardized retry-history models with attempt-level status, error code, and data-size context.
AI engineering
Built a Claude-powered debugging agent that uses issue context, log signals, database context, and RCA patterns to produce fix plans.
Enablement
Created setup guides and knowledge-transfer sessions so engineers could adopt AI-assisted debugging workflows independently.
Operations
Built monitoring for onboarding and production health signals, and supported reliability work across multiple cloud workloads.