Experience

Senior backend engineering with production ownership

A concise view of my work, grouped around architecture, reliability, AI-assisted engineering, and operating SaaS systems in production.

SysCloud - Hyderabad, India

Senior Software Engineer

Leading backend reliability, data movement, observability, and AI-assisted engineering work for cloud-native SaaS product systems.

May 2023 - Present

Backend ArchitectureReliabilityData MigrationAI DebuggingObservability

Architecture

Implemented backend changes for large-scale SaaS data movement while preserving safe read/write behavior.

Migration safety

Designed phased state-machine flows with fallback paths and tenant-level rollout control.

Reliability

Delivered failure classification across production workflows, improving visibility into retryable and permanently failed items.

Observability

Expanded structured error-code coverage and standardized retry-history models with attempt-level status, error code, and data-size context.

AI engineering

Built a Claude-powered debugging agent that uses issue context, log signals, database context, and RCA patterns to produce fix plans.

Enablement

Created setup guides and knowledge-transfer sessions so engineers could adopt AI-assisted debugging workflows independently.

Operations

Built monitoring for onboarding and production health signals, and supported reliability work across multiple cloud workloads.

SysCloud - Hyderabad, India

Software Engineer

Built and maintained backend services across SaaS product workflows while contributing to service decomposition and operational diagnostics.

May 2021 - Apr 2023

PHPNode.jsMicroservicesBackend APIsDiagnostics

Contribution

Contributed to the transition from a legacy PHP monolith to scalable backend microservices.

Contribution

Improved maintainability and supported faster deployment cycles through service decomposition.

Contribution

Worked across SaaS product workflows, backend APIs, data persistence, and operational diagnostics.

SysCloud - Remote

Software Engineer Intern

Supported monitoring, log analysis, and release coordination while learning production backend operations.

Nov 2020 - Apr 2021

CloudWatchGrafanaKibanaLog AnalysisProduction Support

Contribution

Supported backend workload monitoring using CloudWatch, Grafana, and Kibana.

Contribution

Analyzed logs, helped identify recurring production issues, and partnered with engineers on fixes and release coordination.

Impact themes

What I want visitors to remember

Rather than treating every task equally, these are the themes that best describe the kind of engineering work I do.

Multi-Tenant SaaS Architecture

Built backend routing for large-scale SaaS product data, using phased state-machine statuses to safely control storage behavior without corrupting tenant data.

Reliability And Diagnostics

Improved failure handling by classifying temporary, permanent, and customer-action-needed errors while preserving retry history for support and debugging.

AI-Enabled Backend Engineering

Created Claude-assisted debugging workflows that combine issue context, logs, database checks, and structured RCA prompts to support root-cause analysis.

Production Ownership

Implemented backend changes inside a large production codebase with attention to rollout safety, data correctness, operational visibility, and team handoff.

Proof points

Selected highlights

Built phased backend write-routing for large-scale SaaS product data, using state-machine statuses to safely decide storage behavior in a multi-tenant system.
Built reliability workflows that classify temporary, permanent, and customer-action-needed failures while preserving retry history for better diagnostics.
Created AI-assisted debugging workflows that combine issue context, logs, database checks, and structured RCA prompts to support root-cause analysis.
Improved production diagnostics by standardizing workflow status models, preserving failure history, and making retry/customer-action-needed states easier to inspect.